Privacy policy

Privacy Policy

Retro Fun Games operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Retro Fun Games is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.


Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymised or de-identified information that cannot reasonably identify you.

Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.

Financial information, including credit or debit card numbers, payment card details, financial account details, transaction information, payment method, payment confirmation, and other payment-related information.

Account information, including username, password, security questions, preferences, and settings.

Transaction information, including items you view, add to cart, save to wishlist, purchase, return, exchange, cancel, and your past transactions.

Communications with us, including information you provide when contacting customer service or submitting complaints.

Device information, including details about your device, browser, network connection, IP address, and other unique identifiers.

Usage information, including information about how and when you interact with the Services.


Sources of Personal Information

We may collect personal information from:

  • Directly from you, when you create an account, use the Services, contact us, or otherwise provide information.

  • Automatically, through your device when you use our website, including via cookies and similar technologies.

  • Service providers, when they process information on our behalf.

  • Partners or other third parties.


How We Use Your Personal Information

We may use your personal information to:

Provide, personalise, and improve the Services

Including processing payments, managing orders, remembering preferences, sending account notifications, handling returns and exchanges, maintaining your account, arranging shipping, enabling reviews, and personalising product recommendations.

Marketing and advertising

Including sending promotional emails, SMS, or postal communications, and displaying advertisements based on your activity.

Security and fraud prevention

Including authenticating your account, ensuring secure checkout, detecting fraudulent or unlawful activity, and protecting our Services.

Communicate with you

Including providing customer support and responding to enquiries.

Legal purposes

Including complying with applicable laws, responding to legal requests, enforcing our Terms of Service, and protecting our rights.


How We Disclose Personal Information

We may disclose your information:

  • To Shopify and service providers (payment processors, IT providers, analytics, cloud storage, shipping services).

  • To marketing and advertising partners, in accordance with their privacy policies.

  • When you direct or consent to disclosure.

  • To affiliates within our corporate group.

  • In connection with a business transaction (such as a merger or insolvency).

  • To comply with legal obligations.


Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your access and use of the Services to provide and improve them.

Information you submit may be transferred to Shopify and third parties, including in countries outside your own. Shopify may process your information to provide advanced features and services.

For more information, please refer to Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com/en


Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.


Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age required by applicable law.


Security and Retention

No security system is completely secure. We cannot guarantee absolute security of transmitted information.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.


Your Rights

Depending on your location, you may have rights including:

  • Right of access

  • Right to deletion

  • Right to rectification

  • Right to data portability

  • Right to opt out of marketing communications

You may exercise these rights by contacting us.

We may need to verify your identity before processing requests.


Complaints

If you have concerns about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.


International Transfers

Your personal information may be transferred outside your country. Where required, we use recognised transfer mechanisms such as Standard Contractual Clauses.


Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the “Last Updated” date.


Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 pixelretrogame@use.startmail.com